Bulk goods sit on pallets. Mid-sized SKUs live on shelves. High-velocity small-format goods live in bin locations near the pack stations. We profile your inventory at receipt and route SKUs to the storage type that matches their volume and turn rate, then re-profile periodically as your mix shifts.
Storage is billed per pallet, per shelf-foot, or per bin per month — whichever fits the SKU. You see the breakdown on your monthly invoice with no bundled minimums hiding what you're actually paying for.
Most warehouse complaints start at receiving: containers that sit on the dock for days, miscounts that surface a month later, missing paperwork that strands inventory in 'pending' status. Our inbound process handles each of those failure modes deliberately. We confirm the PO, count to your specs, photograph any damaged inbound, and route product to its storage profile within 24 hours of receipt — measured, not aspirational.
If your manufacturer is overseas, we can receive ocean containers, less-than-container loads, or air freight directly. Domestic freight comes in via LTL or parcel. Either way the inbound process is the same.
We run perpetual cycle counts — small samples daily rather than annual wall-to-wall — and surface variances in the dashboard for your team to investigate. Annual physicals are available if your auditor or insurance requires them, but the perpetual count usually catches issues before they become surprises at year-end.
Inventory accuracy is published as an account metric, not just measured internally. Most accounts run above 99.2%. When it slips, the dashboard flags which SKU and your team gets a write-up of the corrective action.
Most growing brands need 2-3x baseline storage for the 90 days leading into peak. We plan that capacity in advance with each account so we're not bidding for floor space the week before BFCM. Storage rates may shift seasonally on overflow, but that's stated up front in the agreement, not added quietly.