We pick, pack, and ship parcel orders generated by your storefront or marketplace channels. That includes inventory receiving from your suppliers or contract manufacturers, storage in our Denver warehouse, real-time order routing from your platforms into our WMS, pick-and-pack to your packaging spec, and label generation across UPS, FedEx, USPS, and DHL.
It also covers the operational layer most 3PLs don't talk about until something breaks: cycle counts, accuracy audits, peak-season staffing plans, exception triage when an item is short or damaged, and a clear escalation path when something needs a human decision.
Orders submitted by 2 PM Mountain Time on a business day ship same day. That's not a best-effort target — it's the operational standard we measure against, and the dashboard shows you when an order misses the cutoff and why. If we're going to miss, you hear it from us before your customer notices.
For most growing DTC brands, that cutoff converts to next-day or 2-day delivery to roughly 75% of the US population on ground rates. Faster windows are available with priority services if your customer experience requires them.
We connect to Shopify, WooCommerce, BigCommerce, Wix, and Magento on the storefront side. For marketplaces we support Amazon, Walmart, TikTok Shop, Etsy, and Faire. Order routing and shipping run through ShipStation, EasyPost, Pipe17, or OrderDesk depending on your stack. ERP-tier integrations with NetSuite, CIN7, and Salesforce are available when you need a single source of truth across operations and finance.
Connections are bidirectional: orders flow in, tracking and inventory updates flow out. Your team isn't reconciling spreadsheets between three systems.
Pick-and-pack is itemized per order, with line items for inserts, custom packaging, and value-add steps. Storage is per pallet, shelf, or bin per month — whichever fits your SKU profile. Receiving is per pallet or per item depending on inbound format. Postage passes through at our negotiated rates with the major carriers.
What you won't see: bundled minimums that obscure what you're actually paying for, surprise account-management fees, or a different rate card after launch than during the sales call.